Video data is probably the most effective way to quantify customers experience before the sales are made and the sales opportunities that they might have missed.

Investigation desktop lets sales team to conduct ad-hoc studies using saved video data or live feed, benchmark the performance of different stores and generate reports containing the important video events.

“We want to find out why promotion worked well in Birmingham but not in London?”
Business visual audit helps you can measure customer experience. You can run a survey across multiple store, and it would allow you to compare customer type, behaviour and experience between different stores. RetailCam helps to you to extract useful information, analysed them and compile a statistical report for your management team.

“We want to know if how did the Derby store react to our promotions last week? How does it compare with the promotion we have this week in London?” Using remote viewing, you can view live and playback video so that measure its effectiveness in real time. You can even help your overseas store to engage with their new promotional efforts.

You may also invite external suppliers: “Our supplier, Estee Lauder, may want to be able to monitor their counter from their own office. They can even also compile reports on their customers’ response” It is a partnership that may help you to work closer with your suppliers and can even help you to generate ext revenue.