RETAILCAM is committed to protecting your privacy. This statement details the steps we take to protect your personal information when you visit the Site. It describes the personal information that we collect, the purposes for which we use such information, and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. By accessing our websites, you are consenting to the information collection and use practices described in this privacy statement.

The privacy policy for the Site is set forth below and you should contact support@retailcam.co.uk if you have questions or concerns about this policy or the use of your information.

Generally, RETAILCAM does not require that our online visitors provide personally identifiable information to visit and use our Web sites. However, such information is necessary if you elect to participate in certain activities and if you choose to refrain from providing the required information, you may not be eligible to participate in those activities.

Anonymous Information. RETAILCAM may collect two types of information through the Site: anonymous information and personally identifiable information (“PII”). RETAILCAM collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information. RETAILCAM gathers it to improve the performance of the Site. The anonymous data RETAILCAM collects can include information such as the type of browser you are using, IP address, the pages you view, and the length of your visit to the Site.

Personally Identifiable Information. RETAILCAM may also ask you to provide personally identifiable information on the Site, which may include your name, address, telephone number, fax number, company name, e-mail address and relevant details about the product or service that interests you. These details may include whether the location is a business or residence, whether the site is pre-wired for security, and the square footage, to give some examples. This information can be gathered when you send us an e-mail or when you complete the specific web page request form. In all such cases you choose whether to provide us with the personally identifiable information, but certain portions of the Site may not be available to you or we may not be able to respond to your inquiry effectively if you do not provide the PII requested.

My Account. In order to provide some of the services on the Site, we ask you to provide additional personal information regarding your customer account with RETAILCAM. We will use this information only to support your customer relationship with RETAILCAM. This includes responding to your requests, customizing your experience on the Site, communicating with you about your account, and providing you choices about how to view and manage the products and services that you receive from RETAILCAM.

Surveys and Contests. RETAILCAM may occasionally request information from you via surveys or contests. Your participation in these surveys or contests is completely voluntary. The information that we request typically includes your contact details. If you choose to participate, the information that you provide will be shared with the contest/survey sponsors to notify winners and award prizes. Survey information may also be used to monitor and improve the content and performance of the Site.

Cookies are small bits of data cached or stored on your computer based on Internet activity. RETAILCAM may use them to track the number of times you have visited the site, to track the number of visitors to the site, to determine and analyze visitors' use of the Site (including the effectiveness of online advertising), to store information that you provide such as your preferences, and to store technical information useful for your interactions with the Site.

RETAILCAM may use session cookies (cookies that are deleted when your browser session ends) to store your user ID, elements of your user profile, to facilitate your movement around the Site (particularly in connection with information searches and order placement) and other information useful in administering the session. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can set your browser to delete cookies from your hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. If you delete or block cookies, we may not be able to restore any customized settings that you previously indicated, and our ability to personalize your experience with RETAILCAM websites will be limited. RETAILCAM may also itself research or employ third parties to research particular usage and activities on the Site via Web beacons. The information collected through these Web beacons is in an anonymous, aggregate form. It is used to learn more about users, including demographics and usage patterns, and can result in more accurate reporting and more effective marketing.

RETAILCAM uses the personal information you provide through the Site in a manner that is consistent with this Web Privacy Policy. If you provide personal information for a certain reason, we may use it in connection with the reason for which it was provided. For instance, if you contact us by email, we may use the personal information you provide to answer your question or resolve your problem. We use the information collected through the Site for statistical purposes and for improving the Site, as well as for our marketing purposes and potentially sending commercial emails to you. We often engage a third party’s software or services to assist us with these collections and analyses. As a practical matter, we must release your mailing address to a postal or courier service to deliver information you requested. We use third-parties to assist us with our marketing efforts, including assisting us with sending emails to you. This may include sending you free electronic newsletters and marketing-related emails for services described on our Site. However, you will have the choice to opt out of receiving newsletters and marketing emails for our services by either contacting us directly at support@retailcam.co.uk or through the “unsubscribe” link found at the bottom of our newsletters and emails.

In addition to using your information to populate your My Account pages, RETAILCAM and our agents will use your personal information to process purchase orders that you submit via the Site and enable you to track the progress of purchase orders. This may include sharing certain data with delivery providers such as UPS and providing you access to shipper tracking numbers. Similarly, if you qualify for any rewards based on your purchase history, this information will also be processed by RETAILCAM and our agents to enable your access to these benefits.

On certain of our Site pages where you have submitted detailed information concerning potential products or services, we will use this information only for the purposes of contacting you and determining which product or services may be most relevant to you. We will not share this information with any third party for their own marketing purposes without your prior consent. We may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. We may also provide such personally identifiable information in response to a law enforcement agency’s request or as otherwise required by law.

We may provide your personally identifiable information to a third party if we file for bankruptcy, or there is a transfer of the assets or ownership in connection with proposed or consummated corporate reorganizations, such as mergers, acquisitions, or sales of business units.

Uses by Third-Parties. We do not provide your personally identifiable information to any third party for their own marketing purposes without your prior request or consent. RETAILCAM works closely with certain businesses to provide you with products and services. Sometimes these businesses make special offers available to Site customers. If you request to receive information about these offers, we will share your personal information with these companies so that they can send you details about their special offers. You should know in advance that each of these companies has its own policies with respect to the collection and use of personal information and that we are not responsible for their use of your information.

We have implemented various security measures for the purpose of protecting your personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access and against any other unlawful forms of processing. This is why you must enter your unique user name and password each time you access your account information online or place a purchase order through the Site.

You are responsible for maintaining the confidentiality of your user name and password. You are responsible for all uses of your password, whether or not authorized by you. You must inform us immediately of any unauthorized use or your user name or password.

However, the transmission of data over the Internet by its nature entails the use of systems under the control of third parties, and as a result RETAILCAM will work to prevent any violation of the security systems but cannot ensure total control of the security of such systems.

Please be aware that our Site may contain links to other sites on the Internet that are owned and operated by third parties. Our Site utilizes framing techniques to make it appear that the user is still on the site when the user is actually on a third party website.

The information practices of those websites linked to our Site are not covered by this Policy. We are not responsible for the privacy policies of websites to which the Site links. If you provide any information to such third parties, different rules regarding the collection and use of your PII may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. These other sites may send their own cookies or web beacons to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.

While this privacy policy is in place, its terms will govern the use of any information collected. RETAILCAM reserves the right to change this policy at any time, so please re-visit this page periodically for changes and updates.