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However it is often difficult to ensure operational excellence when retailers have
few hundred stores scattered throughout the country.
“Many decisions in retail business come from keen observation – the human factor.”
Each store has different customer mix with different style and behaviour. “We want
to know why the Manchester and Exeter stores did poorly last Christmas”. You can
go to investigation desktop
to review live and playback video, ‘bookmark’ events and compile a report for immediate
action in the next meeting.
“You cannot manage what you cannot measure.”
Video data gives management extra visibility and adds a new dimension to retail
management. Business video audits
helps retailers to quickly identify, understand, communicate and learn from their
mistakes. RetailCam can turn video data into both qualitative and quantitative business
intelligence.
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“Successful retailing is all about execution, execution and execution”
RetailCam allows you to benchmark performance across all of your stores, including
your international ones. “We want to know the cleanliness, customer service, shelf
stock level of our new German store.” Retailers can set KPI and goals so that problems
can be fixed as quickly as possible. RetailCam is a platform where all people can
collaborate together as a team and mistake from one store can be shared with other
stores.
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