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Each retailer has thousands of incidents to deal with each year: theft, accidents,
civil recovery issues or enforcing an ASBO just to name a few. It is therefore important
to have appropriate processes in place to archive evidence in a court-admissible
format - as well as the ability to track and manage the information easily. CCTV
footage can be ‘mined’ for relevant evidence and then once multiple incidents have
occurred, the progress of each civil recovery case can be tracked and stored on
a centralised control panel. This makes identifying trends - such as having the
same gang of criminals operating in an area – much easier.
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